Refund & Revision Policy

This policy explains how revisions and refunds work for AuraMax orders.

If you're not happy

If you're not satisfied with your set, email us within 14 days of delivery and we'll make it right: first with a free redo of the styles you didn't love, and if you're still not happy after that, a full refund. Just reply to your delivery email or contact help@auramaxlab.com with the details.

Refunds

If we can't deliver photos you're happy with after a redo, we'll refund you in full — no arguing. Requests made before we begin work on your order are always eligible for a full refund. Full Revamp orders additionally include one free style redo on request, no dissatisfaction required.

How to request

Email help@auramaxlab.com with your order details and we'll respond within 2 business days.